The Durham County Animal Services office is located at 3005 Glenn Road and is open 8:30 a.m. to 5 p.m. Monday through Friday. This office should be contacted for information purposes only at 919-560-0630.
Hours of Operation
Learn more about Animal Services on YouTube
Calls for Service
Please call the Sheriff’s Emergency Communications Center at 919-560-0900 for all calls for service requiring an Animal Services Deputy to respond to one of the below listed call types;
The Animal Services Division does not respond to barking dog or missing pet calls. The following types of calls are considered “routine” and will be answered during normal operating hours:
- Animal abuse: Animal services will respond to reports of animal cruelty that includes abandonment, abuse or neglect. Animal abuse also includes illegal tethering of dogs.
- Animal bite: Animal services will respond to reports of bites committed by dogs, cats or ferrets.
- Nuisance domestic animal: Animal services will respond to reports of nuisance domestic animals. A nuisance animal is defined as:
- Stray or at-large domestic dog: Animal services will respond to and investigate reports of stray or at-large domestic dogs. “Stray” or “at-large” is defined as any animal that is off the property of its owner and is not under restraint.
- Trapped animal: Any animal that is trapped or confined by a citizen or business
High Priority Calls
The following types of situations are considered high priority and will be answered after hours and during weekends by an on-call animal services officer or deputy sheriff:
- Animal attack: Person being chased or attacked by an animal.
- Dangerous Animal: A “declared dangerous animal” on the loose.
- Dangerous dog: Animal services will respond to reports of dangerous dogs where a person or animal is believed to have been attacked
- Endangered Animal: Any animal in an immediate, life-threatening situation brought on by an attack or cruelty.
- Injured animal: Animal services will respond to reports of injured domestic animals
- Mutual aid: Calls for assistance made by an Emergency Services Agency once evaluated by the Watch Commander
- Rabies: Any person or domestic animal that has been or is currently in danger of rabies exposure.
Serious Injury: Any unowned domestic animal with an incapacitating or life-threatening injury.
N.C. Wildlife Resources Commission
The Commission is responsible for the enforcement of N.C. fishing, hunting, trapping and boating laws.
Durham County Animal Ordinances
Code of ordinances for Durham County Animal Services
What is the procedure for Trapping Domestic Animals?
Durham County Sheriff’s Office Animal Services Division does not trap and remove wildlife and does not issue Trap Permits to trap and remove wildlife. Questions about wildlife can be directed to N.C. Wildlife Resources Commission.
- A trap permit is required when trapping cats and dogs on your property.
- 30 Day Trap permits are issued by Durham County Sheriff’s Office Animal Services Division at no cost.
- You are required to bring a photo ID with current address on ID.If your current address is not on your photo ID you will need to bring proof of residency, current utility bill, or tax records.Records will not be printed up in the office.
- If it is an apartment complex, management must request a trap permit in person bringing photo ID and proof of employment as management.
- You cannot fill out a Trap Permit online, fax it over, or fill it out for someone else.
- Wildlife must be safely removed from the trap and released on property.
- Persons with a trapping permit are responsible for taking all cats and dogs trapped to the Durham County Animal Protection Society at 2117 E. Club Blvd. with their current permit.
- A cat or dog trap can be requested to be set on owner’s property. Trap request application must be completed by property owner in person at the Animal Services Division Office.
- You cannot fill out a Trap Request online, fax it over, or fill it out for someone else.
- You must bring a photo ID to the office with current address.If your current address is not on your photo ID you will need to bring proof of residency, current utility bill, or tax records.Records will not be printed up in the office.
- If it is an apartment complex, management must complete a trap application in person bringing photo ID and provide proof of employment as management to the Animal Services Division Office.
My neighbor's dog barks non-stop at all hours of the day, what can I do?If you live inside the city of Durham, please call Durham Police Department's non-emergency at 919-560-4600. If you in an unincorporated area of Durham County, please call 919-560-0900.
What do I do if a wild animal is on my property?
Sheriff's Office Animal Services will respond to your residence if a wild animal is currently in a common living area (kitchen, bedroom, bathroom, etc.) of your home. Please call the Sheriff's Emergency Communications Center at 919-560-0900 for assistance.
If the animal is outdoors, Durham County Animal Services will not respond to calls of this nature. Please contact a private pest removal contractor or wildlife trapper for assistance.
I think a wild animal has taken up residence in my attic or walls, what do I do?Durham County Animal Services will not respond to calls of this nature. Please contact a private pest removal contractor or wildlife trapper for assistance.
I have a problem with raccoons, foxes, coyotes, or other wild animals coming onto my property or into my yard, what do I do?Sheriff's Office Animal Services generally does not respond to calls related to wild animals, except in the event of an emergency. Please contact the North Carolina Wildlife Commission or a private wildlife trapper for information about dealing with nuisance wild animals.
Does Sheriff's Office Animal Services provide Rabies Vaccinations?
The Durham County Sheriff’s Office Animal Services Division offers a low cost one year rabies vaccination for cats and dogs 4 months of age and older.
- Cost: $10.00 cash only exact change.
- Normal Vaccination Hours: During our vaccination hours it is first come first serve on Tuesday, and Thursday.Morning hours are 10:00 – 12:00 and afternoon hours are 2:00 – 4:00.
- Appointments:If you have four or more animals please contact our office at 919-560-0630 to set up a special appointment for all of them at one time.
- Requirements:Dogs must be on a leash and cats will need to be in a carrier.You must be able to hold your animal during the vaccination.You will need to clean up after your pets inside and outside of the building.
I have a question about animal vaccinations or licensing, who do I call?Please call Sheriff's Office Animal Services at 919-560-0630 during normal business hours to inquire about vaccinations or other administrative questions. Animal licensing is managed by the Durham County Tax Office, which can be reached at: 919-560-0300.